1. Privacy Policy – Saffron Villas (Mauritius) Ltd

Privacy Policy of Saffron Villas (Mauritius) Ltd
Last updated: 08/12/2025

Saffron Villas (Mauritius) Ltd (BRN: C25220667) is a private company limited by shares, registered in Mauritius and having its registered office at 37 Helvetia, Moka, Mauritius (“Saffron Villas”, “we”, “us”, “our”).

This Privacy Policy explains how we collect, use, store and share your personal data when you:

• visit our website: saffronvillasmauritius.com (the “Website”),

• contact us by email or other channels, or

• otherwise interact with us in the context of our real estate activities.

We are committed to protecting your privacy and to complying with the Data Protection Act 2017 of Mauritius (the “DPA”).

By using our Website or providing your personal data to us, you agree to the terms of this Privacy Policy.

1. Personal data we collect

We may collect and process the following categories of personal data, depending on how you interact with us:

• Identity data – e.g. first name, last name, date of birth, nationality, copy of ID or passport when required by law (for KYC / transaction purposes).

• Contact data – e.g. email address, phone number(s), postal address.

• Financial data – e.g. bank account details or payment information required in the context of a transaction.

• Technical data – e.g. IP address, browser type and version, device information, time zone setting, and information about how you use our Website.

• Usage data – e.g. pages visited, time spent on pages, links clicked, and general interaction with the Website.

• Marketing preferences – e.g. your choice to receive or unsubscribe from our updates and communications.

It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us.

2. How we collect your personal data

We collect personal data in different ways:

(a) Directly from you

For example, when you:

• fill in a contact form on our Website,

• send us an email or call us,

• ask for information on Saffron Villas or our properties,

• enter into a reservation or sale process with us.

We may keep a record of this correspondence.

(b) Automatically when you use the Website

When you browse our Website, we may automatically collect Technical and Usage data using cookies and similar technologies. You can control cookies through your browser settings (see Cookie Policy below).

(c) From third parties or public sources

In some cases, we may receive personal data about you from:

• service providers assisting us with marketing or IT,

• publicly available sources (e.g. property or company registers),

• professional advisers (e.g. your notary or lawyer) in the context of a transaction.

3. Why we use your personal data

We use your personal data for the following purposes:

• Responding to enquiries: to answer your questions and provide information about Saffron Villas and our properties.

• Property reservations and transactions: to process expressions of interest, reservations, sales, or related contractual matters.

• Legal and regulatory obligations: to comply with anti-money laundering rules, tax laws, accounting and other legal requirements.

• Website operation and improvement: to operate, maintain, secure and improve our Website and services.

• Marketing (where permitted): to send you information, news or offers about Saffron Villas, only where you have consented or where the law otherwise allows us to do so.

• Protection of rights: to establish, exercise or defend legal claims and to manage disputes.

We will only process your personal data when we have a lawful basis to do so under the Data Protection Act 2017, including:

• your consent (for example, to receive marketing communications);

• when processing is necessary for a contract or steps prior to entering into a contract with you;

• when we must comply with a legal obligation;

• when it is in our legitimate interests (for example, managing our business, ensuring security of our systems), and these interests are not overridden by your fundamental rights and freedoms.

4. Retention of your personal data

We keep your personal data only for as long as necessary:

• to fulfil the purposes for which it was collected,

• to meet legal, accounting and regulatory requirements, and

• to protect our legitimate interests (e.g. to defend or enforce our rights).

In Mauritius, the general legal prescription period for non-immovable property matters is 10 years. Depending on the nature of our relationship with you, we may keep relevant records and personal data for up to this period after our last interaction with you.

In some cases, you may ask us to delete your personal data sooner (see “Your rights” below).

We may also anonymise your personal data (so it can no longer be linked to you). In that case, we may use the anonymised data for statistical or research purposes without further notice to you.

5. Data security

We take appropriate technical and organisational measures to protect your personal data against:

• unauthorised access,

• accidental loss,

• alteration, or

• unlawful destruction or disclosure.

These measures include, among others:

• restricting access to personal data to staff and service providers who need it for their work and who are bound by confidentiality obligations;

• using security tools (such as firewalls, access controls, and where appropriate, encryption);

• regularly reviewing our practices and systems.

However, no system can be guaranteed 100% secure. We strive to protect your personal data, but you also play a role by keeping your devices and communications secure.

6. Children and minors

Our Website and services are not directed at children under 16.

We do not knowingly collect or process personal data of a child under 16 without the consent of a parent or legal guardian. If we discover that we have collected such data without appropriate consent, we will delete it as soon as reasonably possible.

If you are under 16, you may only use our Website and services with the permission of your parent or guardian.

7. Third-party websites

Our Website may contain links to websites, apps or services operated by third parties.

Please note:

• We do not control these third-party websites.

• They may have their own privacy policies and terms of use.

• We are not responsible for their content, practices, or any personal data collected through them.

We recommend that you read the privacy policy of each website you visit before providing any personal data.

8. Sharing your personal data

We may share your personal data with:

• Professional advisers – such as lawyers, notaries, accountants, auditors, and consultants, where necessary for a transaction or to protect our rights.

• Service providers – who provide IT, hosting, marketing, or administrative services on our behalf.

• Public authorities and regulators – such as the Mauritius Revenue Authority, the Registrar of Companies, courts or other authorities, where required by law or court order.

Whenever we share your personal data, we require the recipients to:

• protect your personal data appropriately;

• use it only for the purposes we specify; and

• process it in line with applicable data protection laws.

We currently do not systematically transfer personal data outside Mauritius. If we ever need to transfer your data abroad, we will ensure that such transfer is allowed under the Data Protection Act 2017 and that appropriate safeguards are in place.

9. Your rights

Under the Data Protection Act 2017, you have several rights in relation to your personal data. You may:

• Access your personal data – obtain confirmation that we process your data and receive a copy of the personal data we hold about you.

• Rectify your data – ask us to correct any inaccurate or incomplete personal data.

• Erase your data – in certain circumstances, ask us to delete your personal data where there is no compelling reason for us to continue processing it.

• Restrict processing – in certain cases, ask us to limit how we use your data (for example, while we verify its accuracy or consider an objection).

• Object to processing – particularly where processing is based on our legitimate interests or for direct marketing.

• Withdraw consent – where we rely on your consent (for example, for marketing), you may withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.

To exercise your rights, please contact us (see “Contact us” below). We may ask you to provide proof of identity before responding to your request.

We aim to respond within one (1) month, depending on the complexity and number of requests. In most cases, requests are handled free of charge. However, we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded, excessive or repetitive.

If we cannot fully comply with your request (for example, because we must keep certain data to comply with the law or to exercise legal rights), we will explain why.

10. Complaints

We hope to resolve any concerns you may have about how we use your personal data.

If you are not satisfied with our response or believe that your data protection rights have been infringed, you have the right to lodge a complaint with the Data Protection Commissioner in Mauritius:

Data Protection Office
5th floor, SICOM Tower, Wall Street, Ebène, Mauritius

We encourage you to contact us first so we can try to resolve your issue directly.

11. Cookies

Our Website uses cookies and similar technologies. For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our Website, with an updated “Last updated” date. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.

13. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@saffronvillasmauritius.com

14. Governing law and language

This Privacy Policy is governed by and shall be construed in accordance with the laws of the Republic of Mauritius.

This Policy is written in English. If it is translated into other languages, the English version shall prevail in case of any inconsistency.

2. Cookie Policy – Saffron Villas (Mauritius) Ltd

Last updated: 08/12/2025

This Cookie Policy explains how Saffron Villas (Mauritius) Ltd (“Saffron Villas”, “we”, “us”, “our”) uses cookies and similar technologies on our website saffronvillasmauritius.com (the “Website”).

For more information on how we process your personal data more generally, please see our Privacy Policy available on our Website.

1. What is a cookie?

A cookie is a small text file that is stored on your computer, smartphone or other device when you visit a website. Cookies help the website recognise your device and remember certain information about your visit (for example, your language preference or pages you viewed).

We also use similar technologies (such as pixels or local storage) which operate in a similar way. In this policy, we refer to all such technologies as “cookies”.

2. Types of cookies we use

We may use the following categories of cookies on our Website:

1. Strictly necessary cookies

   • These cookies are essential for the Website to function properly.

   • They enable core features such as page navigation, access to secure areas, and basic site functionality.

   • Without these cookies, some services cannot be provided.

   • These cookies do not store information that directly identifies you.

2. Performance cookies

   • These cookies help us understand how visitors use our Website (for example, which pages are visited most often, or if users encounter error messages).

   • The information collected is aggregated and used to improve how our Website works.

   • We do not use this information to identify you individually.

3. Functional cookies

   • These cookies allow the Website to remember choices you make (such as language preferences or region) and provide enhanced, more personalised features.

   • If you disable these cookies, some features of the Website may not function properly.

4. Targeting / marketing cookies (if and when used)

   • These cookies may be used to deliver content that is more relevant to you and your interests.

   • They may also help measure the effectiveness of marketing campaigns.

   • We will only use such cookies in accordance with applicable law and, where required, with your consent.

We do not list specific cookie names here because the tools and configurations may change over time. However, they will always fall within the categories described above.

3. Do we use third-party cookies?

Some cookies may be set by third-party service providers who assist us with:

• hosting the Website,

• providing certain functionalities, or

• collecting anonymous statistics on Website usage.

These third parties may use cookies in accordance with their own privacy or cookie policies. We do not control these third-party cookies, but we aim to work with providers that respect privacy and data protection standards.

4. Managing and disabling cookies

You can control and manage cookies in different ways:

• Browser settings: Most internet browsers allow you to refuse all or some cookies, or to alert you when cookies are being used.

• You can usually find these settings in the “options”, “settings” or “preferences” menu of your browser.

If you choose to block cookies, please note:

• Some parts of our Website may not function properly; and

• Certain features or services may not be available.

For more detailed guidance, you can refer to your browser’s help section.

5. Consent

• Strictly necessary cookies do not require your consent. They are activated automatically when you visit the Website because they are essential for its operation.

• For other categories of cookies (performance, functional, targeting/marketing), we will respect the applicable legal requirements. Where consent is required, we will only place such cookies if you have given your consent (for example, via a banner or settings tool on the Website).

You may withdraw your consent at any time by changing your browser settings to delete or block cookies.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use or in legal requirements.

We will post the updated version on our Website with an updated “Last updated” date. We encourage you to review this Policy periodically.

7. Contact

If you have any questions about our use of cookies, please contact us:
Email: contact@saffronvillasmauritius.com

3. Website Terms & Conditions – Saffron Villas (Mauritius) Ltd

Website Terms & Conditions
Last updated: 12/08/2025

Please read these Terms & Conditions carefully before using this Website.

1. About this Website

This Website, accessible at saffronvillasmauritius.com (the “Website”), is operated by Saffron Villas (Mauritius) Ltd (BRN: C25220667), a private company limited by shares, with registered office at 37 Helvetia, Moka, Mauritius (“Saffron Villas”, “we”, “us”, “our”).

By accessing or using the Website, you agree to be bound by these Terms & Conditions.

We may update these Terms & Conditions from time to time. Your continued use of the Website after changes are posted means you accept the revised terms.

2. Use of the Website

You agree to use the Website:

• only for lawful purposes;

• in a way that does not infringe the rights of Saffron Villas or any third party;

• without introducing viruses, malicious code or any other harmful material.

We may, at any time and without notice, modify, suspend or discontinue any part of the Website.

3. Disclaimer

We make reasonable efforts to ensure that the information on this Website is accurate and up to date. However:

• The content is provided for general information purposes only.

• It does not constitute legal, financial, or professional advice.

• Property details, visuals, plans and descriptions are indicative and may be subject to change.

Saffron Villas does not guarantee that the Website or its content will be:

• free from errors or omissions;

• available at all times; or

• free from viruses or other harmful components.

To the fullest extent permitted by law, Saffron Villas, its shareholders, officers, employees, agents and consultants shall not be liable for any loss or damage of any kind (including loss of profits, business interruption, loss of programs or data) arising out of or in connection with:

• your use of, or inability to use, the Website;

• reliance on any information contained on the Website; or

• access to or use of any third-party website linked from this Website.

4. Links to other websites

The Website may contain links to websites operated by third parties. These links are provided for convenience only.

Saffron Villas:

• does not control or endorse these third-party sites;

• is not responsible for their content, availability, policies, or practices; and

• cannot be held liable for any loss or damage arising from your use of them.

It is your responsibility to take appropriate precautions to ensure that any website you choose to visit is free from viruses or other harmful components.

5. Intellectual property

Unless otherwise stated, all content on this Website (including text, images, graphics, logos, design and layout) is protected by copyright and/or other intellectual property rights owned or licensed by Saffron Villas.

You may:

• view the Website and print limited extracts for personal, non-commercial use only.

You may not, without our prior written consent:

• reproduce, copy, modify, distribute, transmit, display, publish, repost, upload, or otherwise use any part of this Website for commercial purposes;

• frame or link to this Website in a way that misrepresents your relationship with Saffron Villas or suggests any endorsement.

Any unauthorised use may violate copyright laws and other applicable regulations.

6. Downloaded software or documents

From time to time, the Website may provide access to documents, brochures or other files for download.

Unless specifically stated otherwise:

• such materials are provided “as is”, without any warranty;

• if the material is provided by a third party, it may be subject to that third party’s licence or terms.

Saffron Villas does not warrant and is not responsible for third-party software, tools or services you may access via links or downloads on the Website.

7. User content and communication

If the Website allows you to submit comments, forms or other content:

• you are responsible for the content you submit;

• you must ensure it is lawful, respectful, and does not infringe third-party rights.

We reserve the right (but are not obliged) to monitor, moderate or remove any content that we consider inappropriate, offensive, unlawful or contrary to these Terms & Conditions.

8. Confidentiality

Saffron Villas does not wish to receive confidential or proprietary information from you via the Website, unless expressly requested in a controlled manner (for example, for a transaction).

Any information or materials you send us through the Website or by email (other than personal data protected under our Privacy Policy) will be deemed non-confidential and non-proprietary, and we may use them for any legitimate business purpose.

9. Privacy and cookies

Your use of the Website is also subject to our:

• Privacy Policy, and

• Cookie Policy,

which are available on our Website. By using the Website, you acknowledge that you have read and understood these policies.

10. Jurisdiction and applicable law

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or with the use of the Website, shall be governed by and construed in accordance with the laws of the Republic of Mauritius.

The courts of Mauritius shall have exclusive jurisdiction over any such disputes.

11. Language

These Terms & Conditions are written in English. If they are translated into other languages, the English version shall prevail in case of any inconsistency.